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Honeoye Storage Corp 4511 Egypt Road, Canandaigua, NY 14424 Phone: (585) 229 - 5161  |  Fax: (585) 229 - 2015
Dig|Safely. New York  Dig|Safely. New York  5063 Brittonfield Parkway East Syracuse, NY 13057 Stakeout Requests: 1-800-962-7962 or 811 Established in 1968, Dig Safely New York promotes an easier, safer digging environment and serves the entire state of New York outside of Long Island and New York City, which is covered by New York City One-Call. The not-for profit organization, located in Syracuse, NY serves as a message handling service for member facility owners and operators, taking information about planned excavations and distributing this information to its membership. It is then the responsibility of each member to mark the location of their underground facilities at the excavation site. Dig Safely New York is not a utility and does not locate any underground facilities. Call center operators at Dig Safely New York are available 24 hours a day, seven days a week to receive and process calls to the toll-free phone number (1-800-962-7962). With each call, Dig Safely New York notifies an average of six utility owners, saving excavators time and money! Dig|Safely. New York’s Mission Prevent damages to underground facilities and protect the public through education and quality communication with excavators, underground facility operators and designers in an efficient, courteous and cost effective manner while complying with governing regulations. How does Dig|Safely. New York work?  · Excavators call Dig|Safely. New York, toll-free at 1-800-962-7962. What type of information will Dig Safely New York ask for?  · Dig|Safely. New York Customer Service Representatives take the details of the excavation and transmit the information to member facility owners. Additionally, the caller may request a copy to be faxed or e-mailed to themselves, as well. · Dig|Safely. New York CSRs inform callers which member facility owners will be contacted, and issue serialized reference numbers for documentation of each location request. You can print out a Stake-out Response Worksheet for use during the call, and also lookup member stake-out and design contacts  · Contacted member facility owners must mark or clear the areas in question. What do all the colors mean?  What are the standards for marking or digging near a buried facility? · Contacted member facility owners inform the excavator the site has either been cleared or it has been successfully marked. Closing the loop through Positive Response Dig|Safely. New York covers 55 counties (all of New York State except New York City and Long Island) and includes over one thousand owners of buried facilities as members in its One Call System. Through the customization of Dig|Safely. New York’s dispatches to meet the needs of our members, these one thousand (plus) members actually translate to over two thousand, five hundred receiving stations. Who Needs to Use Dig|Safely. New York? · Dig|Safely. New York serves all of New York State except New York City and Long Island.  · All excavators must call Dig|Safely. New York at 1-800-962-7962 at least two (2) working days prior to the start of excavation, but not more than ten. [ For a full explanation, What is legal notice?. The complete list of responsibilities for excavators is contained within New York State Industrial Code Rule 753. · According to New York State Law (General Business Law Article 36 and Public Service Law 119-b), all operators of underground facilities must become members of the Dig|Safely. New York One-Call network. Check out New York State Industrial Code Rule 753 for comprehensive information.
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